100% ORIGINAL PRODUCT            FREE SHIPPING OF GLASSES OR ORDERS OVER 50€ TO THE UNITED KINGDOM            100% SECURE PAYMENT  

GENERAL CONDITIONS

PURCHASE AGREEMENT

Before placing an order, you must read and confirm that you have read these general terms and conditions. By placing an order after reading these conditions, you confirm your agreement with Óptica Óptima’s terms and conditions.

Prices are stated inclusive of VAT.

Products are delivered with the manufacturer’s original cases and documentation.

In our online store (https://optica-optima.com) you may register to place orders, track orders and view and purchase the latest products released by the brands for which we are official distributors. If you have any questions, please quote to use the order number provided at the time of purchase. Your invoice will be included with the product.

DELIVERY ADDRESS

Óptica Óptima
C/ Mayor,6
03140 Guardamar del Segura
Alicante (Spain)

SSL SECURE PAYMENT

We use secure payment with buyer verification as provided by your bank. This ensures that the buyer is the owner of the credit card. The following payment methods are available to customers:

PayPal. 

Visa/Mastercard payments.

Cash on delivery. Payments made using this method are subject to a fee of 3,95 euros, payable by the customer for products up to 131,66 euros and of three per cent (3%) of the total amount for sums over 131,66 euros.

Bank transfer. Customers choosing this payment method will receive an email containing the information required to make the bank transfer: account number, bank, IBAN/BIC. Orders will not be processed until we have received confirmation of payment by the customer or the bank.

DELIVERY AND DELIVERY TERMS:

See our delivery, returns and deadlines policy.

 

GUARANTEE POLICY

All our glasses have a two-year warranty. This warranty covers manufacturing defects, never covers breakages due to misuse or wear. To make use of the guarantee, contact us via email or phone.

The customer must pay for the transportation of the equivalent of 5.95€ for Peninsula (Spain and Portugal) and 10.95€ for the Balearic Islands. These expenses already include the collection of the glasses and their subsequent shipment already repaired.

The customer can also send us the glasses on their own. In this case, the customer must pay us the equivalent of a shipping price less than 50€, for example, 3.95€ in Peninsular Spain or 7.95€ in the Balearic Islands. This expense is to cover the return transportation of the repaired product. You can check these shipping costs in the shipping table by clicking here.

In the case of the rest of countries and zones (including the Canary Islands, Ceuta and Melilla), the client must send us the product and pay the equivalent of a shipping cost of less than 50€ for his country (consult). If there are additional customs expenses, the client must pay them additionally. If we receive a package and they request some kind of payment, it will be rejected and returned to its origin.



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